My upload is stuck in the queue. What do I do?
Please follow the below steps for Mac and PC. PC Navigate to the Queue Manager from your system tray as seen...
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Manually uploading the library / landing pages
Library Page If you are manually uploading the content to your server, you will need to manually create the library... -
Can I upload my Flipbook to an existing location? Overwriting the previous Flipbook?
If you wish to upload your new Flipbook to the same location, please open the 3D Issue software. Open your... -
How do I open my existing Flipbooks?
Firstly, launch the 3D Issue software. Then click on the small arrow on the Open Existing button. A drop down menu... -
Can I host my flipbooks on SharePoint?
SharePoint does not offer FTP access to upload files/folders so this may present a problem. Essentially, the entire project folder... -
I have purchased the software but it is still saying I have a trial version. Why is this?
The most common cause of this would be if you signed up for a trial of the desktop software using... -
Text selection problems when republishing Flipbooks made with an earlier version on 9.2
If you experience problems with Text selection after rebuilding existing publications you may need to perform one of the following... -
Embedding Google Maps into your Flipbook
As you can see in the sample below Google Maps has been both embedded on the page (page 3) and... -
Server Configuration
There are two likely causes for your Flipbook to hang on the preloader. Check your hosting or with your webmaster... -
Desktop keyboard shortcuts
Flipbooks Desktop supports a variety of Keyboard shortcuts on Windows & MacOS. You’ll find a list of these below for... -
Can I add animations to my Flipbook?
You are able to add HTML5 animations to your flipbook in the desktop software. The html5 animation feature can be... -
How do I get my text better quality without zooming in?
If you have designed a Flipbook that takes up the majority of the screen and can be read without having... -
I am receiving the following error – IOS Apps requires secure server
To resolve this problem, please update your upload settings by clicking on Edit under the upload panel within the Output... -
Once I have created my Flipbook, how do I send it out to someone?
When you have finished building your flipbook, a popup will appear with the link to view it online. If you... -
When I share my flipbook on Facebook, it shows the 3D Issue logo instead of the cover image
If you are manually uploading your flipbooks online via your own FTP client, this problem will occur. Uploading via the... -
How do I add the Facebook App?
Within the Output tab of the Desktop Software, please ensure that the Facebook App is checked before clicking Build. You... -
With the Desktop Software, how do I change the name that appears within the browser tab of my flipbook?
To change the name that appears within your browser tab (as seen in the screen below), please follow these instructions:... -
My flipbook is appearing blurry when I zoom in on an iPhone
Can you please launch the software and open that particular project. Once you are in the software, can you please... -
Adding live chat to Flipbooks with Tag Manager and Tidio
Google Tag Manager support was added to Flipbooks Desktop in version 9.3. Tag Manager enables a whole new slew of... -
Adding custom Javascript to Flipbooks
embed javascript Google Tag Manager can be used to add custom Javascript to your Flipbooks. The tutorial below will guide...