How accessible are my digital publications? Unfortunately Flipbooks do not meet the accessibility requirements as they are image-based. Meaning that text to speech solutions will not...
Custom User Login – Desktop What is 3D Issue Custom User Login 3D Issue Custom User Login allows our clients to implement a secure login...
Adding live chat to Flipbooks with Tag Manager and Tidio Google Tag Manager support was added to Flipbooks Desktop in version 9.3. Tag Manager enables a whole new slew of...
User Login You can set up groups and add users to groups with login details (usernames and passwords). There is now also...
How do I upload my Flipbooks to your cloud servers? Cloud Services You can upload your Flipbooks and host them on our servers with Cloud Services. With Cloud Services everything...
Install Flipbooks Desktop on Windows Before following these instructions you should download the PC installer from our website. Once you have downloaded the installer exe...
When I try to access the software I receive the error “There is an issue with the network settings blocking the software from authenticating this account” Can we please get you to check if you are you are behind a firewall or going through a network...
Can I host my flipbooks on SharePoint? SharePoint does not offer FTP access to upload files/folders so this may present a problem. Essentially, the entire project folder...
Install Flipbooks Desktop on MacOS Before following these instructions you should download the Mac installer from our website. Once you have downloaded the installer dmg...
When I try to activate the software I receive an D1-3010 error This error indicates that there are no available activations remaining on your serial key. If you require your serial key...
Why are my project files so big? In version 9 of our software we have introduced a new solution that allows our customers to create mobile-centric digital...
Why am I seeing blank page(s) within my Flipbook? Blank pages are most commonly caused by; Importing your PDF from a network/remote drive. If this is the case, please...
How can I create a copy of my flipbook? Our desktop software has a Save As option available where you can create a copy from one of your existing...
How do I pop-out a video on top of my digital publication? In the DESIGN tab of the software under Interactive you would select the Video Button from the icons as seen...
Adding custom Javascript to Flipbooks embed javascript Google Tag Manager can be used to add custom Javascript to your Flipbooks. The tutorial below will guide...
Desktop keyboard shortcuts Flipbooks Desktop supports a variety of Keyboard shortcuts on Windows & MacOS. You’ll find a list of these below for...
When I try to open the software I receive the error Licence Error Validate (17) If you’re receiving the license error validate (17) error, this means that there is a conflicting license file stored on...
When I run the software I receive an (D1)-(1024) error This error is caused by a conflict with the licence file. In order to resolve the issue can we please...
PDF Layouts within 3D Issue Flipbooks This article explains the different formats of a PDF before importing into the software. This can be quite confusing, as...
With the Desktop Software, how do I change the name that appears within the browser tab of my flipbook? To change the name that appears within your browser tab (as seen in the screen below), please follow these instructions:...