2 minute read
Nov 24th, 2016
Q: I’m having issues with my MP4 files, they take a very long time to load.
A:It appears that your videos are buffering to the end before they will play. This is down to how the files are ...
Nov 22nd, 2016
The shopping cart tool allows you to plugin your existing online store into your 3D Issue publications. You can place shopping cart hotspots/buttons on your flipbook pages on the Design section and ...
1 minute read
Nov 22nd, 2016
I downloaded the trial version but the login step is failing, what did I do wrong?
If copying and pasting the login information into the credential fields, ensure that no accidental spaces were ...
1 minute read
Nov 22nd, 2016
I purchased the new template license, how do I get it into 3D issue?
To access your new template, you need to sync your template settings in 3D Issue.
1) Open 3D Issue Professional/Lite
2) On ...
1 minute read
Nov 22nd, 2016
Service Provider
We have many agency customers who have clients they wish to prepare digital editions for. This use of the software is similar to a digital magazine service. Each solution on our ...
2 minute read
Nov 22nd, 2016
In 3D Issue 6.1 we introduced the library tool. A small app in the software that allows you to generate an XML Library file easily without the worry of syntax and correctly formatting the file.
...
2 minute read
Nov 22nd, 2016
The page flip effect can be seen when viewing a publication on desktop browsers and the iPad/iPad Mini. To enable the page flip effect on the iPad, please ensure that the PDF pages' height is greater ...
1 minute read
Nov 22nd, 2016
Are there any Requirements for adding Flash files into 3D Issue publications?
Version 8 and later of the software are all flash free due to all the security issues. If you own a previous version we...
1 minute read
Nov 22nd, 2016
For the best compatibility and reliability we recommend using MP4 Videos using H.264 encoding and AAC audio.
If you have been provided with other video formats and wish to convert the video there ...
1 minute read
