3D Issue Privacy Policy

This Privacy Policy governs the manner in which 3D Issue collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.3dissue.com website (“Site”). This privacy policy applies to the Site and all products and services offered by 3D Issue.

Personal identification information

  • We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.
  • Users may be asked for, as appropriate, name, email address. We will collect personal identification information from Users only if they voluntarily submit such information to us.
  • Users can always refuse to supply personal identification information, except that it may prevent them from using certain functions of the website or 3D Issue services.
  • Users can request the deletion of their data at any time by sending an email to support@3dissue.com
  • 3D Issue will notify users as soon as practicable after it becomes aware of any Personal data breach exposing user information.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

3D Issue may collect and use users personal information for the following purposes:

  • To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site. We may use feedback you provide to improve our products and services.
  • To send periodic emails. We may use the email address to respond to inquiries, questions, and/or other requests. We may contact you to inform you of updates or service information.

We may also send information on related products, company news, etc with your explicit permission.
If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our website and services implement encryption technologies such as Secure Socket Layer (SSL) or Transport Layer Security (TLS) when transmitting any data to ensure your security and privacy.

Sharing your personal information

  • 3D Issue may employ other companies or services to provide services or functionality through the website or products or operate our business and may need to share your information with them in order to provide these services, provided that you have given us your permission.
  • We explicitly require theses agents to acknowledge and adhere to our privacy policy.
  • 3D Issue and its vendors will never sell, trade or rent your Personal Information to any third party.
  • We may share generic aggregated non-identifying information regarding visitors or users with our business partners,  trusted affiliates and advertisers for the purposes outlined above

Data processing

  1. 3D Issue clients (The controller) may use 3D Issue services (The processor) to store their user information to give access to content or services managed by 3D Issue.
  2. The controller retains full control of this data, including creation, modification and deletion.
  3. The controller shall be solely responsible for complying with the statutory requirements relating to data protection and privacy, in particular regarding the disclosure and transfer of Personal Data to the Processor and the Processing of Personal Data.
  4. Controller shall inform Processor without undue delay and comprehensively about any errors or irregularities related to statutory provisions on the Processing of Personal Data.
  5. Controller shall be responsible for the security of all information stored outside 3D Issue services.
    3D Issue will apply the same security technologies and techniques to Controller provided data as it would standard user data.
  6. Processor will notify Controller as soon as practicable after it becomes aware of any Personal data breach.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

3D Issue has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
3D Issue
+1-718-569-6212 (US)

This document was last updated on January 03, 2013