When using the Skinless magazine type, the icon color and icon background color can be specified by clicking the “…” button beside the Magazine Type option. When using the Normal magazine type, the icon color can be specified using this Icon Color setting.
When using the Skinless magazine type, the features menu will always be accessed from the top of the digital magazine using a drop down arrow icon. When using the Normal magazine type, it’s possible to specify the location where you want the features panel to display – left, right, top or…
Yes, this is possible. However it is only applicable when the Normal magazine type is selected. This option allows you to add a custom image banner that displays along the top of the online magazine. This can be useful for displaying advertisers’ or sponsors’ content. Multiple image files can be…
The look of the navigation arrows and other magazine UI elements depends on which Magazine Type has been selected – Skinless or Normal. Normal is the classic 3D Issue look that was introduced in 2011 and allows for top banners to be utilized and adds margins around the page contents to…
Maximum PDF file size: 300Mb Maximum PDF page dimensions: 15×15 inches Fonts: All fonts should be embedded into the document when exporting it. PDF Standard: PDF 1.4 standard is recommended. Please note that sometimes when transparency or gradient effects are added to the artwork at the Adobe InDesign stage, it…
Please restart your machine. Once restarted could you then attempt to open your flipbook in the software to see if the problem persists? This error is usually caused by a system memory error or some complex vector or junk data found in the PDF being used. If the error persists,…
The software can only be accessed by the user who installs it on the assigned machine. Other users cannot login to the software and access it via remote location using virtual terminals. It cannot be installed on a Network Server. It must be accessed locally on the machine it was…
This error is returned when the software cannot find the imported PDF files in your DO_NOT_UPLOAD folder’s pdf folder. To fix this, ensure that the DO_NOT_UPLOAD folder exists in your project folder and that it contains pdf files used in the pdf folder.
Yes, you can apply a global setting to all hotspots by clicking on the Options (top menu) and choosing Hotspot Settings. This will evoke a popup, which will allow you to apply to all hotspots within that particular Flipbook.
The (B-0) error results from the software license manager taking too long to respond when the software starts. This is almost always due to a damaged installation or permissions of the files. Please attempt to reinstall the software. If the problem persists, please contact support@3dissue.com