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  • How can I create a copy of my flipbook?

    • September 27, 2018
    • Colin Farrell

    Our desktop software has a Save As option available where you can create a copy from one of your existing project folders, simply click File > Save As… from the top menu of the software as seen in the image below. You will then be prompted to give your copy…

  • Where can I add the SEO data to my flipbook?

    • Colin Farrell

    You can add a publication description and keywords by clicking on on Edit > SEO data from the top menu. Then from here you are able to add a publication description.

  • How do I add a login to my digital flipbook?

    • Colin Farrell

    If you have added cloud services to your account you can then enable user login on your magazines. In the top menu, Manage Users… is listed under Portal. You can set up groups and add users to groups with login details (usernames and passwords). There is now also a Issue…

  • I have more that one install of the software. Can I have separate login details for each install?

    • Colin Farrell

    Each Flipbooks desktop account can only have one set of login details. So when logging into the software you would need to login using the registered login details for the Flipbooks account.

  • When I try to access the software I receive the error “There is an issue with the network settings blocking the software from authenticating this account”

    • Colin Farrell

    Can we please get you to check if you are you are behind a firewall or going through a network proxy. Please find below the required details. At the login stage you should see an option to add your proxy settings if any needs to be added. If you are…

  • I am getting a Mac activation error 3001

    • Colin Farrell

    This error can be received if communication with our server is being blocked by a firewall or other network setting. Can we please get you to check if you are you are behind a firewall or going through a network proxy. If so please find below the required details. At…

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